Privacy Policy

Last updated: July 28, 2026

1. Who we are

XPressGuards LLC operates book.xpressguards.com. XPressGuards LLC operates this website under the brand name XpressGuards.

This Privacy Policy explains how we collect, use, and protect information submitted through this website, our forms, our booking pages, and other communications with us.

2. How to contact us

3. Information we collect

We may collect your name, email address, phone number, company name, city and state, the security service you are requesting, coverage timing, message content, and any other information you voluntarily submit through our website, forms, booking pages, or other communication channels.

We may also automatically collect technical information such as your IP address, browser type, device type, pages viewed, referring URL, and similar usage data.

4. How we collect information

• When you submit a quote request or contact form on our website.
• When you call, text, or email us.
• When you browse our website, through cookies and similar technologies.

5. How we use information

XPressGuards LLC may use submitted information to respond to inquiries and quote requests, provide security services, coordinate coverage and scheduling, send service-related updates, provide customer support, improve our website and services, and meet legal obligations.

6. Text messages and your phone number

If you provide your mobile number and opt in to receive text messages from XPressGuards LLC, we may use your phone number to send messages related to your inquiry, coverage coordination, customer support, and service-related updates.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.

Consent to receive text messages is not a condition of purchase. You may withdraw consent at any time by replying STOP or by contacting us at info@xpressguards.com or (866) 407-4342.

7. Mobile information sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

8. Advertising and analytics — Google

We may use Google services, including Google Ads, Google Analytics, Google Tag Manager, Google remarketing/data segments, enhanced conversions, or related measurement tools. These services may use cookies, device identifiers, hashed customer information, or similar technologies to measure activity, improve advertising, and show relevant ads. Third-party vendors, including Google, may show our ads on sites across the internet and may use cookies or device identifiers based on prior visits to our website. You can control Google ad personalization through Google Ads Settings and other available browser or device controls.

9. Session analytics — Microsoft Clarity

We use Microsoft Clarity to understand how visitors use our website. Clarity may record how you interact with pages — such as mouse movements, clicks, scrolling, and page views — and may combine this with usage and device data to produce aggregated heatmaps and session replays. This helps us improve the website. Microsoft may use this data in accordance with its own privacy practices. You can opt out of many analytics cookies through your browser settings.

10. Cookies and tracking technologies

We use cookies and similar technologies to operate the website, remember preferences, measure performance, and support advertising and remarketing.

You can control cookies through your browser settings. Disabling some cookies may affect how the website functions.

11. Your choices

• Text messages: reply STOP to opt out, or contact us.
• Phone calls: ask us to stop calling during any call, or contact us. We maintain an internal Do Not Call list and honor opt-out requests.
• Email: use the unsubscribe link in any email, or contact us.
• Advertising: manage Google ad personalization in Google Ads Settings. You may also use browser and device controls.
• Access, correction, or deletion: contact us at info@xpressguards.com.

12. How we protect information

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. How long we keep information

We retain information for as long as needed to provide services, meet legal, tax, and recordkeeping obligations, resolve disputes, and enforce our agreements. Consent records, including SMS opt-in records, are retained as required to demonstrate compliance.

14. Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us at info@xpressguards.com and we will delete it.

15. Region-specific rights

California residents may have rights to know, delete, correct, and opt out of the sale or sharing of personal information, and not to be discriminated against for exercising those rights. We do not sell personal information. To exercise these rights, contact us at info@xpressguards.com.

16. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Continued use of the website after an update means you accept the revised policy.

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